Frequently Asked Questions
How do I pay?
Payment is cash on delivery.
How do I book?
We have a fantastic online booking system, which can take you through the process very easily. Simply go on the product that you would like to hire and then use the two buttons below the description to check availability for your date. You can then follow the instructions to put in your postcode, add any further items you would like to hire and complete the booking.
Please watch out for your booking confirmation email arriving and if you don't receive one, be sure to check your junk mail and add us to your address book for any further contact.
How long can I have the bouncy castle?
You can book a maximum of 6 hours on the website. However, if you require the castle longer please enter this in the notes and we will endeaver to give you extra time.
What time do you deliver?
We usually state that delivery is before noon. However, we do understand that there are venues/events which require specific times. If this is the case please state when booking.
What time do you collect?
Collection will be between your stated pickup time and 7pm.
What size is the bouncy castle?
To find out any details regarding the product you have chosen to hire, please click on the individual bouncy castle and look at the additional information at the bottom. Please ensure that your venue has enough room for the castle. If you are unsure then please get in contact.
Do you set up the bouncy castle?
Yes when we arrive, we will set up the the bouncy castle and show you everything you need to know.
If you have any further questions then please get in touch using the enquiry form on our contact us page or by using the following details...
- Give us a phone call on 0208 860 0270
- Call us on our mobile at 07527 811 845
- Like us on Facebook
- Leave us a review on Google Plus